Privacy Policy (GDPR)


of www.gelateriagiuffre.it

This Website collects some Personal Data from its Users.

Users may be subject to different levels of protection. Some Users therefore enjoy superior protection. Further information on the protection criteria can be found in the applicability section.

Owner of the Data processing

Gelateria Giuffrè
Viale Trastevere, 255
00153 Roma (RM)

Email address of the Owner: info@gelateriagiuffre.it

Types of Data collected

Among the Personal Information collected by this Website, independently or through third parties, there are: email, Cookie, username, name, usage data, telephone number, various types of data and data communicated during the use of the service .

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data are collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Website.
Unless otherwise specified, all the Data requested by this Website are mandatory. If the User refuses to communicate them, it may be impossible for this Website to provide the Service. In cases where this Website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.
Users who have doubts about which data are mandatory, are encouraged to contact the owner.
Any use of Cookies - or other tracking tools - by this Website or by third party service providers used by this Website, unless otherwise specified, is intended to provide the Service requested by the User, in addition the additional purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website and warrants that he has the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

Mode and place of processing of collected data

Method of treatment

The Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
Processing is carried out using IT and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of this Website (administrative, commercial, marketing, legal, system administrators) or external subjects (as suppliers of third party technical services, postal carriers) may have access to the Data. , hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.

Legal basis of the processing

The Holder processes Personal Data relating to the User in the event one of the following conditions exists:

  • the User has given consent for one or more specific purposes; Note: in some jurisdictions the Owner may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, as long as the User does not object ("opt-out") to this treatment. However, this is not applicable if the processing of Personal Data is regulated by European legislation regarding the protection of Personal Data;
  • the processing is necessary for the execution of a contract with the User and/or the execution of pre-contractual measures;
  • the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
  • the processing is necessary for the performance of a task carried out in the public interest or for the exercise of public authority vested in the Holder;
  • the processing is necessary for the pursuit of the legitimate interest of the owner or third parties.

In any case, it is always possible to ask the Owner to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.

Place

The Data are processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For more information, contact the owner.
The User's Personal Data may be transferred to a country other than that in which the User is located. To obtain further information on the processing site, the User can refer to the section concerning the processing of Personal Data.

In the case of superior protection, the User is entitled to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization of public international law or consisting of two or more countries, such as example the UN, as well as about the security measures taken by the owner to protect the data.

If one of the transfers described above takes place, the User can refer to the respective sections of this document or request information from the Data Controller by contacting him at the opening dates.

Retention period

The Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

  • Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of the contract is completed.
  • Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is met. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Data Controller.

When the processing is based on the consent of the User, the Data Controller may retain the Personal Data for a longer period until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or an order of an authority.

At the end of the retention period the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purposes of the processing of collected data

The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Comment on the contents, Contacting the User, Managing contacts and sending messages, Managing payments, Interaction with live platforms chat, SPAM protection, Advertising, Registration and authentication, Platform and hosting services, Analytics, Displaying content from external platforms, Remarketing and behavioral targeting and Interaction with social networks and external platforms.

To obtain further detailed information on the purposes of the processing and on the Personal Data concretely relevant to each purpose, the User can refer to the relevant sections of this document.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Comment on the contents

The comment services allow Users to formulate and make public their comments regarding the content of this Website.
Users, according to the settings decided by the Owner, can leave the comment also anonymously. In the case of Personal Data issued by the User there is an email, this could be used to send notifications of comments regarding the same content. Users are responsible for the content of their comments.
In the event that a comment service provided by third parties is installed, it is possible that, even if the Users do not use the comment service, the same collect traffic data relating to the pages in which the comment service is installed. .

Comment system managed directly (this Website)

This Website has its own content commenting system.

Personal Data collected: Cookie, email and username.

Contact the user

Mailing list or newsletter (this Website)

By registering with the mailing list or the newsletter, the User's email address is automatically added to a list of contacts to which email messages containing information, including commercial and promotional information, relating to this Website may be transmitted. User's email address could also be added to this list as a result of registering with this Website or after making a purchase.

Personal Data collected: Cookies, Usage data, email address and first name.

Contact form (this Website)

By filling out the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other kind indicated by the form header.

Personal Data collected: email, name, telephone number and various types of Data.

Manage contacts and send messages

This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.
These services may also allow us to collect data relating to the date and time the messages are displayed by the User, as well as to the User's interaction with them, such as information on clicks on the links inserted in the messages.

MailChimp (The Rocket Science Group, LLC.)

MailChimp is an address management and email message service provided by The Rocket Science Group, LLC.

Personal Data collected: Cookies, Usage Data, email address, name and various types of Data.

Place of processing: United States - Privacy Policy . Person adhering to the Privacy Shield.

Payment management

The payment management services allow this Website to process payments by credit card, bank transfer or other instruments. The data used for payment are acquired directly by the payment service provider requested without being in any way handled by this Website.
Some of these services may also allow the sending of messages to the User, such as emails containing invoices or notifications regarding payment.

PayPal (Paypal)

PayPal is a payment service provided by PayPal Inc., which allows the User to make payments online.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: Consult the Paypal privacy policy - Privacy Policy .

Interaction with live chat platforms

This type of service allows you to interact with live chat platforms, managed by third parties, directly from the pages of this Website. This allows the User to contact the support service of this Website or this Website to contact the User while he is browsing his pages.
If an interaction service is installed with live chat platforms, it is possible that, even if users do not use the service, the same collect usage data related to the pages in which it is installed. In addition, live chat conversations may be recorded.

Zendesk Chat (Zendesk, Inc.)

Zendesk Chat is an interaction service with the Zendesk live chat platform provided by Zendesk, Inc.

Personal Data collected: Cookies, Data communicated during use of the service, Usage data, email address and name.

Place of processing: United States - Privacy Policy . Person adhering to the Privacy Shield.

Interaction with social networks and external platforms

This type of services allows interaction with social networks, or with other external platforms, directly from the pages of this Website.
The interactions and information acquired from this Website are in any case subject to the User's privacy settings relating to any social network.
If an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, the same collect traffic data relating to the pages in which it is installed.

Like button and Facebook social widgets (Facebook, Inc.)

The "Like" button and Facebook social widgets are services of interaction with the social network Facebook, provided by Facebook, Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States - Privacy Policy . Person adhering to the Privacy Shield.

Tweet button and Twitter social widgets (Twitter, Inc.)

The Tweet button and Twitter social widgets are services of interaction with the Twitter social network, provided by Twitter, Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States - Privacy Policy . Person adhering to the Privacy Shield.

Protection from SPAM

This type of service analyzes the traffic of this Website, potentially containing Personal Data of Users, in order to filter it from parts of traffic, messages and contents recognized as SPAM.

Akismet (Automattic Inc.)

Akismet is a SPAM protection service provided by Automattic Inc.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: United States - Privacy Policy .

Google reCAPTCHA (Google Inc.)

Google reCAPTCHA is a SPAM protection service provided by Google Inc.
Use of the reCAPTCHA system is subject to Google's privacy policy and terms of use .

Personal Data collected: Cookies and Usage Data.

Place of processing: United States - Privacy Policy . Person adhering to the Privacy Shield.

Advertising

This type of services allow you to use the User Data for commercial communication purposes in various forms of advertising, such as the banner, also in relation to the User's interests.
This does not mean that all Personal Data is used for this purpose. Data and conditions of use are indicated below.
Some of the services listed below may use cookies to identify the user or use the behavioral retargeting technique, that is to display personalized advertisements based on the interests and behavior of the User, also detected outside this Web site. more information on this, we suggest you check the privacy policies of the respective services.
In addition to the options for the opt-out offered by the following services, the User can opt for the exclusion from the receipt of cookies related to a third party service, by visiting the opt-out page of the Network Advertising Initiative .

Google AdSense (Google Inc.)

Google AdSense is an advertising service provided by Google Inc. This service uses the "Doubleclick" Cookie, which tracks the use of this Website and the User's behavior in relation to advertisements, products and services offered.
The User can decide at any time not to use the Cookie Doubleclick providing for its deactivation: google.com/settings/ads/onweb/optout .

Personal Data collected: Cookies and Usage Data.

Place of processing: United States - Privacy Policy - Opt Out . Person adhering to the Privacy Shield.

Registration and authentication

By registering or authenticating the User allows the Application to identify it and give it access to dedicated services.
Depending on the following, the registration and authentication services may be provided with the help of third parties. If this happens, this application will be able to access some data stored by the third party service used for registration or identification.

Direct registration (this Website)

The User registers by filling in the registration form and providing his Personal Data directly to this Website.

Personal Data collected: email, name, username and various types of Data.

Remarketing and behavioral targeting

This type of service allows this Website and its partners to communicate, optimize and serve advertisements based on the past use of this Website by the User.
This activity is carried out by tracking Usage Data and the use of Cookies, information that is transferred to the partners to whom the activity of remarketing and behavioral targeting is connected.
In addition to the options for the opt-out offered by the following services, the User can opt for the exclusion from the receipt of cookies related to a third party service, by visiting the opt-out page of the Network Advertising Initiative .

AdWords Remarketing (Google Inc.)

AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that links the activity of this Website with the Adwords advertising network and the Doubleclick Cookie.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States - Privacy Policy - Opt Out .

Platform and hosting services

These services are intended to host and operate key components of this Website, making it possible to provide this Website from a single platform. These platforms provide the Owner with a wide range of tools such as, for example, analytical tools, for managing user registration, for managing comments and databases, for e-commerce, for processing payments, etc. The use of such tools involves the collection and processing of Personal Data. Some of these services work through geographically dispersed servers in different locations, making it difficult to determine the exact location where Personal Data is stored.

PrestaShop (PrestaShop SA)

PrestaShop is a platform provided by PrestaShop SA that allows the Owner to develop, operate and host a website dedicated to e-commerce.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: France - Privacy Policy .

WordPress.com (Automattic Inc.)

WordPress.com is a platform provided by Automattic Inc. that allows the Owner to develop, operate and host this Website.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: United States - Privacy Policy .

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

Google Analytics with anonymized IP (Google Inc.)

Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses Personal Information collected for the purpose of evaluating the use of this Website, compiling reports and sharing them with other services developed by Google.
Google may use the Personal Data to contextualise and personalize the advertisements of its advertising network.
This integration of Google Analytics makes your IP address anonymous. Anonymisation works by shortening the IP address of the Users within the borders of the member states of the European Union or in other countries participating in the agreement on the European Economic Area. Only in exceptional cases, the IP address will be sent to Google's servers and shortened within the United States.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States - Privacy Policy - Opt Out . Person adhering to the Privacy Shield.

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Website and to interact with them.
In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, the same collect traffic data relating to the pages in which it is installed.

Google Fonts (Google Inc.)

Google Fonts is a service of visualization of font styles managed by Google Inc. that allows this website to integrate such contents within its pages.

Personal Data collected: Usage data and various types of Data as specified in the privacy policy of the service.

Place of processing: United States - Privacy Policy . Person adhering to the Privacy Shield.

Google Maps widget (Google Inc.)

Google Maps is a map visualization service managed by Google Inc. that allows this website to integrate such contents within its pages.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States - Privacy Policy . Person adhering to the Privacy Shield.

Instagram Widget (Instagram, Inc.)

Instagram is an image visualization service managed by Instagram, Inc. that allows this Website to integrate such content within its pages.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States - Privacy Policy .

YouTube Video Widget (Google Inc.)

YouTube is a video content visualization service managed by Google Inc. that allows this Website to integrate such content within its pages.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States - Privacy Policy . Person adhering to the Privacy Shield.

Further information on Personal Data

Sale of goods and services online

The Personal Data collected is used for the provision of services to the User or for the sale of products, including payment and any delivery. The Personal Data collected to complete the payment may be those relating to the credit card, the bank account used for the transfer or other payment instruments provided. Payment details collected from this Website depend on the payment system used.

User Rights

Users may exercise certain rights with reference to the Data processed by the Data Controller.

In case of superior protection, the User can exercise all the rights listed below. In any other case, the User can contact the owner to find out what rights are applicable in his case and how to exercise them.

In particular, the User has the right to:

  • withdraw consent at any time. The User can withdraw consent to the processing of their Personal Data previously expressed.
  • oppose the processing of your data. You may object to the processing of your data when it occurs on a legal basis other than consent. Further details on the right of opposition are indicated in the section below.
  • access your data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
  • verify and request rectification. The User can verify the correctness of his Data and request its updating or correction. ?
  • obtain treatment limitation. When certain conditions are met, the User may request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose other than their conservation.
  • obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.
  • receive your data or have it transferred to another holder. You have the right to receive your data in a structured format, commonly used and readable by automatic device and, where technically feasible, to obtain the transfer without hindrance to another holder. This provision is applicable when the Data are processed with automated tools and the processing is based on the User's consent, on a contract of which the User is a party or on contractual measures connected to it.
  • propose a complaint. The User can lodge a complaint with the competent personal data protection authority or act in court.

Details on the right of opposition

When Personal Data is processed in the public interest, in the exercise of public authority to which the Holder is invested or to pursue a legitimate interest of the Owner, Users have the right to oppose the processing for reasons related to their particular situation.

Users are reminded that, if their data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Owner deals with data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise the rights

To exercise the rights of the User, Users can direct a request to the contact details of the Owner indicated in this document. The requests are deposited free of charge and processed by the Owner as soon as possible, in any case within a month.

Applicability of the upper level of protection

While most of the provisions of this document apply to all Users, some are expressly subject to the applicability of a higher level of protection to the processing of Personal Data.

This higher level of protection is always guaranteed when the treatment:

  • is performed by a Holder located in the EU; or?
  • concerns Personal Data of Users located in the EU and is functional to the supply of goods or services for consideration or free of charge to such Users; or??
  • concerns Personal Data of Users located in the EU and allows the Owner to monitor the behavior of such Users to the extent that such behavior takes place within the Union.

Cookie Policy

This Website uses cookies. To learn more and to read the detailed information, the User can consult the Cookie Policy.

More information on treatment

Defense in court

The User's Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defense against abuse of the use of this Website or the related Services by the User.
The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of the public authorities.

Specific information

At the request of the User, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance

For needs related to operation and maintenance, this Website and any third party services used by it may collect system logs, which are files that record the interactions and which may also contain Personal Data, such as the User IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact details.

Response to "Do Not Track" requests

This Website does not support "Do Not Track" requests.
To find out if any third-party services used support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on this Website as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details held by the Holder. Please therefore consult this page regularly, referring to the date of the last modification indicated at the bottom.

If the modifications concern treatments whose legal basis is consent, the Controller will collect the User's consent again, if necessary.

Definitions and legal references

Personal Data (or Data)

It constitutes personal data any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a physical person identified or identifiable.

Usage Data

This information is collected automatically through this Website (also from third party applications integrated into this Website), including: IP addresses or domain names of the computers used by the User that connects to this Website, the addresses in URI (Uniform Resource Identifier) ​​notation, the time of the request, the method used in forwarding the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (good order, error, etc. .) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details relating to the itinerary followed within the Application, with particular reference to the sequence of the pages consulted, to the parameters relating to the operating system and the IT environment of the User.

User

The individual who uses this Website that, unless otherwise specified, coincides with the interested party.

Interested

The natural person to whom the Personal Data refers.

Data Processor (or Manager)

The natural person, legal person, public administration and any other entity that processes personal data on behalf of the Owner, as set out in this privacy policy.

Data Controller (or Holder)

The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data and the tools adopted, including the security measures related to the operation and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Website.

This Website (or this Application)

The hardware or software tool through which the Personal Data of Users are collected and processed.

Service

The Service provided by this Website as defined in the relevant terms (if any) on this website/application.

European Union (or EU)

Unless otherwise specified, any reference to the European Union contained in this document shall be extended to all current member states of the European Union and the European Economic Area.

Cookie

Small portion of data stored in the User's device.

Legal references

This privacy statement is drawn up on the basis of multiple legislative systems, including articles 13 and 14 of Regulation (EU) 2016/679. (GDPR)

Unless otherwise specified, this privacy statement applies exclusively to this Website.


Last modification: 25 May 2018

Address

Viale Trastevere, 255
00153 Roma (RM)

Hours

11:00 AM - 12:00 PM
Sunday - Saturday

© Gelateria Giuffrè | P.IVA ***********